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ITSM & ITIL
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Availability and Capacity Management in the Cloud
Daniel McLean (Author)
An ITSM Narrative Account
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£29.95
Catalogs, Services and Portfolios
Daniel McLean (Author)
An ITSM success story
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Enterprise Architecture
Tom Graves (Author)
A Pocket Guide
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Implementación de Calidad de Servicio basado en ISO/IEC 20000
Michael Kunas (Author)
Una Guía de Gestión
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Implementierung von Service-Qualita basierend auf ISO/IEC 20000
Michael Kunas (Author)
Ein Management-Leitfaden
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Implementing Service Quality based on ISO/IEC 20000
Michael Kunas (Author)
A Management Guide
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Integrated Measurement - KPIs and Metrics for ITSM
Daniel McLean (Author)
A narrative account
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ISO/IEC 20000
David Clifford (Author)
An Introduction to the global standard for service management
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£9.95
ITIL and Organizational Change
Pamela Erskine (Author)
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£19.95
ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition
Claire Agutter (Author)
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£10.00
ITIL® 4 Create, Deliver and Support (CDS)
Claire Agutter (Author)
Your companion to the ITIL 4 Managing Professional CDS certification
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£19.95
ITIL® 4 Direct, Plan and Improve (DPI)
Claire Agutter (Author)
Your companion to the ITIL 4 Managing Professional and Strategic Leader DPI certification
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£19.95
ITIL® 4 Drive Stakeholder Value (DSV)
Claire Agutter (Author)
Your companion to the ITIL 4 Managing Professional DSV certification
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£19.95
ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition
Claire Agutter (Author)
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£29.95
ITIL® 4 High-velocity IT (HVIT)
Claire Agutter (Author)
Your companion to the ITIL 4 Managing Professional HVIT certification
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£19.95
It's All About Relationships
Suzanne Van Hove, Kathy Mills (Authors)
What ITIL® doesn't tell you
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£29.95
Practical IT Service Management
Thejendra BS (Author)
A concise guide for busy executives
Price:
£29.95
Pragmatic Application of Service Management
Suzanne Van Hove, Mark Thomas (Authors)
The Five Anchor Approach
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£24.95
Release and Deployment
Daniel McLean (Author)
An ITSM narrative
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£29.95
Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition
Claire Agutter (Author)
Price:
£29.95
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