For September’s Toolkit Insider Series, ITGP will be analysing templates from the ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit. This week, the Release and Deployment Process template takes the spotlight.
Customers not only demand new products and services, but they also expect them to hit the ground running when applied to their business needs.
A Release and Deployment Process template can help plan, build and test new products and services, ensuring that they’re released efficiently and effectively to your customers.
The Release and Deployment Process template
This process template will help you package and deploy releases into the live environment in a controlled manner. The template includes activities to ensure that the integrity of all identified services and configuration items is maintained during release and deployment.
It will help you create objectives for your release and deployment process, and target and monitor the effectiveness and efficiency of your process, providing the context for your staff so they know when to use this process.
A release and deployment process template allows organisations to grow their portfolio of products and services but also maintain the integrity of existing services. A process template also:
• Accelerates production;
• Eliminates release failures;
• Helps you adapt to your customers’ needs;
• Has a set process for all staff to follow; and
• Increases productivity.
Inside our Release and Deployment Process template
Here’s a sample of what objectives organisations should be targeting with their release and deployment process.
We’ll look at the Service Level Management Process RACI template.
ITSM, ITIL & ISO/IEC 20000 Implementation Toolkit
This is the perfect investment for organisations that want an optimal route to implementing service management best practice, ITIL and ISO/IEC 20000.
20% discount on all ITIL products
ITGP is offering a 20% discount on all ITIL products, including the ITSM, ITIL & ISO/IEC 20000 Implementation Toolkit, throughout September. Enter code ITIL20 at the checkout to receive your discount.
Interested in this document only?
To purchase the Release and Deployment Process template separately, email us at firstname.lastname@example.org or call +44 (0)333 666 9000.