By Tom Wood and Sarah Brown
Standards are a set of rules and procedures that have been agreed by authoritative organisations such as the International Organization for Standardization (ISO).
No matter the size or type of your organisation, standards can be vital to improve its day-to-day running. They can help you strengthen your IT security, implement new management systems and even help control your environmental impact.
Standards can also assist in building confidence with your staff and customers as you are demonstrating the agreed best practice for procedures.
For example, the Change Management Policy found in the ITSM, ITIL & ISO20000 Implementation Toolkit can be used to organise how your employees adapt to a new business procedure or system. An efficient change management policy causes minimal disruption to your service quality meaning both staff and customers have better experiences.
So, why aren’t businesses making the most of standards?
There could be several reasons, such as a lack of awareness of certain standards and regulations. For instance, the Department for Digital, Culture, Media & Sport’s Cyber Security Breaches Survey 2018 found that as little as six months ago, 44% of UK charities were not aware of the EU General Data Protection Regulation (GDPR).
Additionally, organisations may not want to invest time and money in implementing full standards where some material will not be relevant to their business.
Build Your Own Toolkit
This is where IT Governance Publishing’s Build Your Own Toolkit service can help. Using this service, you can select all the policies and procedures that you need for your organisation. All of our market-leading documentation toolkits are available for this service, meaning you can combine policies and procedures from different standards to create your personalised toolkit.
Written by expert practitioners, our templates will help you save time and resources – all you need to do is tailor them for your business needs.
For more information on our Build Your Own Toolkit service, click here.
Alternatively, all our templates are available to purchase individually. To find out more about what we offer, please visit our individual template page.