Claire Agutter recently released ITIL® 4 High-velocity IT (HVIT) – Your companion to the ITIL 4 Managing Professional HVIT certification. It’s one the latest books from the ITIL expert, who has previously published several guides on the framework with IT …
PRINCE2® is one of the most widely known and established project management approaches. Organisations can use the methodology to: Help deliver projects on time and on budget; Increase the return on investment on projects; and Manage risks in line with …
In today’s fast-moving, remote-working environment, organisations must remain responsive to the needs of customers. That’s why PRINCE2 Agile® is ideal for today’s corporate world. It combines the governance, due diligence, and accountability that senior management requires with the flexibility that project …
“We’ve all seen projects initiated with great fanfare, but then disappoint when it comes to delivery and performance,” Peter Sammons, our November author of the month, said recently. And, he notes, when the project involves external suppliers or sophisticated technology, …
Ransomware has quickly become one of the biggest risks facing organisations. Our sister company has detected more than 300 publicly disclosed incidents so far this year – and that’s just the tip of the iceberg. There are countless others who …
IT Governance Publishing recently published the second edition of Claire Agutter’s Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK). SIAM is an evolution of how to apply a framework for integrated service management across multiple service providers – …
Social distance restrictions may again be lifting across the world, but we’ve known for some time that doesn’t automatically mean employees will be piling back into offices and we’ll return to the 9–5 routine. According to a 2020 Gartner study, …
SIAM (service integration and management) is an increasingly important part of the way organisations work. It has been developed as organisations move away from outsourced contracts with a single supplier to an environment with multiple service providers. Those that follow …
Every organisation has its own culture and subcultures, so when it comes to addressing the poor security habits of your organisation, the key is to understand and manage the different ways your staff work. That’s something that our July author …
All organisations are vulnerable to insider abuse, errors, and malicious attacks. After all, anyone with access to a system is a potential vulnerability, whether they’re current or former employees, contractors, or other business partners. Our June author of the month, …
