Claire Agutter is soon going to be publishing second editions of her popular ITIL 4 guides ITIL® Foundation Essentials and ITIL 4® Essentials. These are the fifth and sixth books that the service management trainer and consultant has released with …
Technology has enabled the number of remote workers to rise rapidly in recent years; the TUC (Trades Union Congress) estimates that the number of people in the UK working from home increased by a fifth in the ten years to 2018, …
During the 2007–08 global financial crisis, I saw an official-looking announcement appear on an international corporation’s intranet informing employees that: “During the current financial crisis, as a cost-saving initiative, the light at the end of the tunnel will be switched …
An extract from Establishing an occupational health & safety management system based on ISO 45001: Workplaces across the globe still have a lot to do to provide safe and healthy working conditions. It is estimated that every 15 seconds a …
Organizations across the U.S. have a new law to deal with when processing personal information – the CCPA (California Consumer Privacy Act). The CCPA requires organizations to tell California residents when their personal data is being collected and what it’s …
ITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). In this blog, service management trainer, consultant and author Claire Agutter discusses her book ITIL® Foundation Essentials ITIL 4 Edition – The ultimate revision …
Cyber security risk manager and IT auditor Toomas Viira is our author of the month for February. In this week’s podcast, we have an exclusive extract from Toomas’ book Lessons Learned: Critical Information Infrastructure Protection – How to protect critical …
In this guest blog, Toomas Viira, author of Lessons Learned: Critical Information Infrastructure Protection – How to protect critical information infrastructure explores the potential impacts of failing to protect critical information infrastructure. Imagine walking by a Christmas tree in …
Cyber security risk manager and IT auditor Toomas Viira is our author of the month for February. Our latest podcast features an exclusive interview with Toomas. Listen here: In the interview, Toomas discusses his book Lessons Learned: Critical Information Infrastructure …
Our author of the month series brings you exclusive features, interviews and blog posts from our authors, along with discounts on their ITGP publications. Our author of the month for February is Toomas Viira. Toomas is the author of Lessons …
